Privacy Policy | Skin Esteem Med Spa

Skin Esteem Med Spa & Wellness Center (“Skin Esteem,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through skinesteemmedspa.com and related digital platforms.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

Name
Email address
Phone number
Mailing address
Date of birth (when voluntarily provided)
Appointment and inquiry details

Health-Related Information
When you request or receive services, you may provide health-related information. This information is handled in accordance with applicable healthcare privacy laws, including HIPAA, where applicable.

Payment Information
Payment details are processed securely through third-party payment processors. We do not store full credit card numbers on our servers.

Automatically Collected Information

IP address
Browser type
Device information
Pages visited
Time and date of visits
Referring URLs

This information helps us improve website performance and user experience.

How We Use Your Information

We use collected information to:

Schedule and manage appointments
Respond to inquiries and customer service requests
Provide treatments and personalized services
Process payments and transactions
Send appointment confirmations, reminders, newsletters, or promotional messages (you may opt out at any time)
Improve website functionality and marketing efforts
Comply with legal, regulatory, and licensing requirements

Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar technologies to enhance user experience, analyze website traffic, and support marketing and advertising efforts. You may disable cookies through your browser settings; however, some site features may not function properly.

Sharing of Information

We do not sell or rent your personal information.

We may share information with:

Trusted service providers (such as scheduling software, payment processors, and email platforms)
Healthcare providers involved in your care
Legal or regulatory authorities when required by law

All third parties are required to protect your information and use it only for authorized purposes.

HIPAA & Medical Privacy

Skin Esteem complies with applicable healthcare privacy laws. Protected Health Information (PHI) is handled in accordance with our Notice of Privacy Practices, which is available upon request at our location. Website forms and communications are not intended for emergency or urgent medical matters.

Data Security

We implement administrative, technical, and physical safeguards to protect your personal information. While no system is completely secure, we take reasonable measures to reduce the risk of unauthorized access or disclosure.

Your Rights & Choices

You have the right to:

Request access to your personal information
Request corrections to inaccurate information
Opt out of marketing communications
Request deletion of non-medical personal data, subject to legal retention requirements

Requests may be submitted using the contact information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

This website is not intended for children under the age of 16. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

Skin Esteem Med Spa & Wellness Center
214 Main Street Kingston, Massachusetts
Phone:781-422-3811